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After 3 days of service disruptions world-wide, today, Mike Lazaridis, founder of RIM has posted an apology on YouTube. Is this the right approach? How do you feel about his tone? Does he say the right things?
I'm really interested to hear your thoughts. Here's the video:
After 3 days of service disruptions world-wide, today, Mike Lazaridis, founder of RIM has posted an apology on YouTube. Is this the right approach? How do you feel about his tone? Does he say the right things?
I'm really interested to hear your thoughts. Here's the video:
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